Contact Info...
Thank you for your interest in KORE3 products. We will respond to any
questions and/or requests for information as soon as possible. Please
include your name, contact information, and any other pertinent
information in your correspondence to aid us in getting you a prompt reply.
- Email:
- Orders: 800.357.5467
- Tech/Support: 541.924.5673
- Mailing/Shipping Address:
- KORE3 Industries LLC
- 32885 HWY 99E
- Tangent, OR 97389
- Official Business Hours:
- M-F 7:00 AM - 5:00 PM Pacific
Please read prior to placing an order:
By placing an order with KORE3, you agree that you have read and accept all KORE3 terms,
conditions,
and policies in effect. See the KORE3
TERMS OF USE,
WARRANTY &
LIABILITY WAIVER statement for additional details.
Order Placement:
Orders are accepted via phone or secure online transactions through our web site. Please
help us help you by making sure that all of the information you
provide is accurate and current. If you have any questions regarding
a product or a specific application of our product, please contact
us prior to placing the order. Once an order has been placed, it
is subject to KORE3 policies for order cancellations, returns, and
exchanges
Orders are typically processed within 1-2 business days, after
which you will be notified,
by email, the status of your order and expected ship date.
Please note that KORE3 may choose to drop ship certain items
from other locations at our
discretion in order to fill an order in the most efficient manner as we see fit.
Pricing:
All prices are in US Dollars. Product prices do not reflect shipping unless noted otherwise.
Shipping
is added during checkout after you've provided a valid shipping
address and selected a shipping method. All prices are subject to
change without notice. Oregon has no sales tax.
KORE3 is not obligated to honor prices if they are incorrect on the website due to a typo,
misprint,
or other such error
Method of Payment:
We accept all major credit cards (VISA, MasterCard, Discover, American Express), debit cards
(w/VISA or Mastercard logo), PayPal, eChecks, checks (personal,
business, cashier's), and money orders. All payments must be made
in U.S. funds drawn on a U.S. bank. All orders must be paid in full
prior to shipment. Please contact us for information regarding direct wire transfers for
international shipments
If you choose to pay by check or money order, please allow an additional 7-10 days to process
your
order after payment has been received.
We apologize for any inconvenience this may cause. Send payments to the following address,
noting
the Order Number on your payment:
- KORE3 Industries LLC
- 30659 Hwy 34 SW
- Albany, OR 97321
- Sorry, but we do not accept C.O.D. orders.
Domestic Shipping:
Preferred shipping methods include FedEx and USPS. Please contact us prior to
ordering if you have special shipping needs or requests. Restrictions may apply to certain
products being offered with "Free Shipping".
FedEx shipping options available at checkout:
USPS shipping options available at checkout:
International Shipping:
The KORE3 website is set up to only accept orders and payment from US
addresses at this time. We apologize for any inconvenience.
If you are interested in placing an international
order, please contact us via phone or email to discuss options.
All import fees, taxes, and/or duties are the responsibility of the buyer. KORE3 will not
alter exportation documents in order to reduce tarriffs/fees/etc. Please allow additional
time for increased processing requirements and delivery of international orders due to
customs and other factors outside of our control. "Free Shipping" offers apply to
domestic orders only.
Damage Claims:
We package every order
carefully in order to ensure that your parts get to you undamaged.
If the goods you have received appear to have been damaged during
shipping, please contact us so that we can confirm and verify the
damage and assist you in any way we can. Pictures in these instances
truly are worth a thousand words so if you have access to a digital
camera, please document the damage. The shipping carrier may request to inspect the package
and packaging materials and we request your cooperation in such instances.
Shipping insurance for the full amount of the order is standard and included
in shipping price.
Damage Claims:
We package every order
carefully in order to ensure that your parts get to you undamaged.
If the goods you have received appear to have been damaged during
shiping, please contact us so that we can confirm and verify the
damage and assist you in any way we can. Pictures in these instances
truly are worth a thousand words so if you have access to a digital
camera, please document the damage. The shipping carrier may request to inspect the package
and packaging materials and we request your cooperation in such instances.
Shipping insurance for the full amount of the order is standard and included
in shipping price.
Return/Exchange Policy:
If Buyer is dissatisfied
with this product for any reason, it may be returned to KORE3 within
sixty (60) days of receipt for a refund of purchase price, less
a 20% restocking fee. Shipping and handling charges are non-refundable
and are the responsibility of the buyer. Buyer may return product
at his or her own expense to KORE3. All returned products must be
in original packaging (or equivalent), in like-new condition, and accompanied
by a KORE3 issued Return Goods Authorization Number (RGA#) to qualify for
refund. Custom and special order products are non-returnable, including
but not limited to FlexKORE™ brake lines as they
are made to order.
If there is a mistake with your order that was
the fault of KORE3, than it will be corrected at no additional expense
to you. We aim for 100% accuracy in filling our orders, however
mistakes do happen and we hope that you'll give us the opportunity
to fix ours as promptly and professionally as possible. Please inspect
your order within seven (7) days of receipt to verify contents and
condition and contact us if there are any problems .
6-Month Limited Manufacturer Warranty:
KORE3 warrants to the original purchaser that all
products of our manufacture are free from defects in material and
workmanship under normal use, driving conditions and service for
a period of six (6) months from the time the order was placed. This
warranty shall not apply to our products or any part thereof, which
have been subject to competition use, accident, negligence, alteration,
modification, misapplication, abuse, or misuse. No warranty of any
kind, either expressed or implied, is made regarding the safety
of the products. The entire liability as to the safety, application,
installation, and/or performance of the product lies solely with
the buyer.
KORE3 Privacy Notice:
KORE3 is very concerned about the protection of customer privacy for all of
our website visitors and both web and non-web based business transactions. KORE3 does not
track personally identifiable information of visitors to our website. Any "cookie"
technology where our servers deposit special codes on a visitors computer will only be used
to track non-personal information such as type of browser, operating system, and domain
names to improve each visitor's online experience.
KORE3 only collects personally identifiable data, such as names, addresses,
phone numbers, credit card numbers, email addresses, and the like, when voluntarily
submitted by a visitor while placing an order. We advise minors to get parental permission
before filling out any online forms. This information is necessary to process payment and in
some cases, to provide the processors and shipping companies with the information that both
KORE3 and our affiliates require in order to do business.
On occasion, we may send notices to prior customers,
usually in the form of an email. These notices, sent periodically,
may announce website upgrades, updates, new product information,
sales, special offers, and other similar information.
KORE3 will never release your personal information
to any third party without your explicit permission, unless release
is required by law and/or is pertinent to judicial or governmental
investigations. There are no other circumstances under which we
will sell or share your personal information with any third party.
We reserve the right to change this policy at any time without
notice. Any and all changes will not be retroactive and will only
apply to visitors and purchases from the date of change forward.
Security Notice:
KORE3 uses SSL (Secure Socket Layer), 128-bit encryption
for all credit card purchases, whether they originate from our website
or are taken in person via phone, email, etc. We do not keep your
credit card information on file or in our database any longer than
necessary to complete the transaction for security reasons and will
require you to provide that information during any new transactions.
The KORE3 website, www.kore3.com, will show a locked
padlock in the lower right hand corner of most browsers when securely
connected via SSL during checkout when you are asked for sensitive
information such as credit card information. You can confirm that
the page is secure by checking the URL address at the top of the
browser, where it will begin with https://, also an indication of
a secure connection.
Though we have taken measures to secure all critical
data and believe our system to be at or above the industry standard,
no system can be guaranteed 100% secure. We will not be held liable
for any theft or misuses of your personal information.
Note: You can hover over,
or click on, the red "COMODO" logo in the lower right
hand corner of our website to view our site credentials. KORE3 Industries
LLC holds a website identity assurance warranty of $10,000. This
means that you are insured for up to $10,000 when relying on the
information provided by IdAuthority regarding the authenticity of this site.
Intellectual Property:
This site and all
contents including text, pictures, graphics, electronic data, and
logos copyright ©2005 KORE3 Industries LLC. All rights reserved.
Any unauthorized use of KORE3 property is strictly prohibited without
prior written consent given by KORE3 Industries LLC. "FlexKORE™"";
is a trademark of KORE3 Industries LLC.
Manufacturer names and logos in the KORE3 website
and documentation are trademarks of their respective companies and
are used only to identify their products.